Return Policy

🔄 Fly Fusion – Return & Refund Policy

At Fly Fusion, we value customer satisfaction and believe in maintaining transparency in every transaction. This Return & Refund Policy outlines the terms under which returns, cancellations, or refunds may be issued for our software products or services.

🧾 1. Digital Products & Software

All software solutions provided by Fly Fusion are digital products delivered via download, cloud access, or demo link. As such:

• Once delivered, software purchases are non-returnable and non-refundable.

• We encourage all customers to review the demo versions or trial previews before purchasing.

📲 Request a Demo on WhatsApp

🔁 2. Refund Eligibility (in Special Cases)

Refunds may only be considered under the following conditions:

• Duplicate payment for the same product or service

• Technical failure on our part where the software or service was not delivered/accessed

• Cancellation of a service before setup or delivery (must be within 24 hours of payment)

All such requests must be made within 7 days of the transaction date and require valid proof of payment.

🚫 3. Non-Refundable Items

Refunds will not be provided for:

• Completed software customizations

• Hosting/domain renewals

• Reseller package activation

• Delays caused by incorrect user information or third-party providers

🧾 4. How to Request a Refund

To initiate a refund or cancellation request:

1. Email us at [email protected] or WhatsApp at +91 8967484486

2. Include your name, product name, invoice number, and reason for the request

3. Our team will respond within 2–3 business days

💸 5. Refund Processing Time

Approved refunds will be processed via the original payment method within 7–10 business days.

📜 6. Policy Updates

Fly Fusion reserves the right to modify this Return & Refund Policy at any time without prior notice. Updates will be posted on our official website.

📞 For questions, please contact:
Fly Fusion
📧 [email protected]
📞 +91 8967484486