Cab Booking Software Features

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Cab booking software is designed to facilitate the booking, tracking, and management of taxi services. Here are common features found in cab booking software:

User Registration and Profiles:

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User account creation for passengers.

Profile management with personal details.

Secure login and authentication.

Real-time Booking:

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Instant cab booking through the app.

Selection of pickup and drop-off locations.

Real-time availability of cabs.

Vehicle Selection:

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Option to choose between different vehicle types (sedan, SUV, etc.).

Display of vehicle details, features, and pricing.

Vehicle availability status.

GPS Tracking and Navigation:

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Real-time GPS tracking of booked cabs.

Estimated time of arrival (ETA) for pickups.

Turn-by-turn navigation for drivers.

Fare Estimation:

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Transparent fare estimation before booking.

Pricing details based on distance and time.

Surge pricing notifications during peak hours.

In-app Payments:

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Integration with secure payment gateways.

Cashless payments through credit cards, digital wallets, etc.

Digital receipts for completed rides.

Booking History:

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Record of past and upcoming rides.

Digital receipts and trip details.

Rating and feedback submission.

Driver Information:

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Driver details and ratings.

Real-time tracking of assigned drivers.

Driver contact information.

Ride Sharing and Pooling:

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Ride-sharing options for cost savings.

Pooling with other passengers on similar routes.

Dynamic route optimization for shared rides.

Driver App:

Mobile app for drivers to accept and manage rides.

Turn-by-turn navigation for drivers.

Driver availability status.

Emergency SOS Feature:

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SOS button for emergency situations.

Immediate notification to emergency contacts.

Integration with local emergency services.

Promotions and Discounts:

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Application of promo codes and discounts.

Loyalty programs for frequent riders.

Referral bonuses for user recommendations.

Vehicle Amenities Information:

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Display of vehicle amenities (Wi-Fi, AC, etc.).

Detailed information on each vehicle type.

Visual representation of cab features.

Multi-Language Support:

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Support for multiple languages.

Localization of content for diverse user groups.

Multilingual customer support.

Customer Support Tools:

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Helpdesk for customer inquiries.

Live chat support.

FAQs and self-help resources.

Notification Alerts:

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Push notifications for ride updates.

Alerts for cab arrival, delays, or changes.

SMS or email notifications.

Rating and Feedback System:

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Ratings for both passengers and drivers.

Feedback submission after each ride.

Transparent feedback loop for improvements.

Split Payments:

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Option for splitting ride costs among passengers.

Fair and automated split payment calculations.

Multiple payment methods for split payments.

Offline Booking and Reservation:

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Option for offline booking through phone calls.

Manual reservation handling.

Offline payment options.

Integration with Maps and Traffic Data:

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Integration with popular mapping services.

Real-time traffic data for route optimization.

Automatic rerouting for traffic delays.